Customer Service Representative / Accounts Receivable / Scale Operator
Job Type
Full-Time
Schedule
Monday - Friday
8-9 hour shift
Occasional Saturdays as needed
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience
Customer Service: 1 year (Preferred)
Work Location
In person
Please call, email, or stop by for an application!
Join the Harter's Lakeside Disposal Team!
Harter's Lakeside Disposal is a family-owned, multi-generation, and growing company that takes pride in providing exceptional service to our customers and communities. We are currently seeking a motivated, dependable, and customer-focused professional to join our team as a Customer Service Representative / Collections / Accounts Receivable / Scale Operator.
This is a fast-paced, full-time position that requires excellent communication, strong organizational skills, and the ability to multitask while delivering outstanding customer service.
Job Description
Essential Duties and Responsibilities
Answer incoming phone calls from residential and commercial customers
Assist customers with service requests, account questions, and issue resolution
Provide quotes for new residential and commercial services
Process daily work orders and service requests
Handle billing inquiries and explain invoices
Perform collections calls in a professional and courteous manner
Assist with Accounts Receivable functions
Weigh incoming and outgoing trucks using the truck scale
Maintain accurate customer and transaction records
Work collaboratively with drivers, dispatch, and office staff to provide exceptional customer service
Qualifications
Proficiency with Microsoft Office, including Word and Excel
Excellent verbal and written communication skills
Strong organizational and time management abilities
Professional phone etiquette
Ability to multitask and prioritize in a busy office environment
Strong attention to detail
Positive attitude and a strong work ethic
Customer service, collections, or office experience preferred
Apply Now
Harter’s Lakeside is rapidly growing and looking for top-notch employees. If you would like to pursue employment with us, please fill out this application and we will contact you to arrange an interview to discuss which jobs are available.